Loss Prevention and In-Store Privacy

Guidebook

This Guidebook outlines the different ways loss prevention in retail stores can create a privacy risk that can result in unintentional privacy breaches thus putting the business at risk of regulatory fines, lawsuits, business disruption, and reputational harm.

The Guidebook provides practical measures to implement so that retailers can minimize loss and maximize privacy. This is particularly important as loss prevention personnel have access to technology that has revolutionized the way they conduct their investigations and surveil customers.

Amongst many topics, the Guidebook addresses when personal information can be collected, whether consent is necessary, when you can disclose information to law enforcement, the use of facial recognition technology, and how the Privacy Officer can be loss prevention’s greatest ally.

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Law 25 & Consent